Issue with Monthly Account Quota /Not receiving my 400 min quotas /

Dear Support Team

I hope this message finds you well. I am writing to report an issue with my account (henryjbs@gmail.com). I am supposed to receive a monthly quota of 400 minutes as a premium user, but I have only been receiving 387 minutes per month.

It appears that the system is deducting the minutes I used as a free user before upgrading to premium. This has been happening for the past few months.

I would greatly appreciate your assistance in resolving this issue so I can receive the full 400 minutes each month. Please let me know if there is any additional information you need from me.

Thank you for your prompt attention to this matter.

Best regards,

Henry