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Edit transcript - not saving

When I edit transcript and want to save it, I click the button, refresh the page and the changes are not saved.

Also when I save and try to download transcript or SRT everything is the same as before, although I edited the text in the transcript.

Status: Completed3 comments

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Comments3

  • Praveen Pendyala

    Team•

    Jan 25, 2024

    Hello, this one took some time to reproduce as it's only happening to some users occasionally. We found the cause and fixed it.

  • Praveen Pendyala

    Team•

    Dec 29, 2023

    The saving process must have a failed. Is this across all transcripts or just a particular one?

    • Veljko Milic

      •

      Jan 3, 2024

      We have only one at the moment, so its on the only one.