April 30th, 2025

New

Improved

Fixed

Reduced Error Rates, Unlimited Transcripts Soon!

We're thrilled to announce significant backend improvements to create a flawless transcription experience. We diligently investigated every failure and resolved the root causes. We've also rebuilt our error handling system from the ground up, providing clear guidance when issues arise.

β€œThe last 20% of the work takes 80% of the effort.” β€” The 80-20 Rule

Unlimited Transcriptions & Auto Exports

This update also lays the essential foundation for the Unlimited Transcriptions plan we are launching soon. We will share more information on this in a future update. We have also been working on our first party integrations with Notion and Google Drive to auto-export your content β€” transcriptions and insights. You can find the full list of user facing changes below.

Features

  • Added a simple tool to search your LTD account from codes

  • Support for subscription stacking on LTD accounts

  • Use same login for transcript and feedback portal

Bug Fixes

  • Fix for import interface disappearing to recording list unexpectedly

  • Fix with upload processing of some mp3 files

  • Fixes in prompt management sync

  • Fix bulk uploads option for LTDs

  • UI flicker when scrolling transcript with sticky menu

  • Unexpected edge case in user subscription reset from delayed stripe events

Improvements

  • Added auto playing quick demo in landing page

  • Allow some time to investigate failures before deleting

  • Better error handling for insufficient credits

  • Clear error information on failures

  • Error messaging in many scenarios where user doesn't have sufficient credits

  • Give an estimated time for transcription

  • Improve speaker creation bugs in assignment dialog and improved the overall flow

  • Improve support for url downloads for more sources

  • Improved auth interface with preview of import interface

  • Making billing page mobile friendly

  • Proper error reporting for corrupt or incomplete files during transcription

  • Show current plan period by default in billing

  • Simplified pricing tables

  • Surface additional error info for bad requests through API

  • Verification checklist for corrupt files