Skip to main content

Reduced Error Rates, Unlimited Transcripts Soon!

We're thrilled to announce significant backend improvements to create a flawless transcription experience. We diligently investigated every failure and resolved the root causes. We've also rebuilt our error handling system from the ground up, providing clear guidance when issues arise.

“The last 20% of the work takes 80% of the effort.” — The 80-20 Rule

Unlimited Transcriptions & Auto Exports

This update also lays the essential foundation for the Unlimited Transcriptions plan we are launching soon. We will share more information on this in a future update. We have also been working on our first party integrations with Notion and Google Drive to auto-export your content — transcriptions and insights. You can find the full list of user facing changes below.

Features

  • Added a simple tool to search your LTD account from codes

  • Support for subscription stacking on LTD accounts

  • Use same login for transcript and feedback portal

Bug Fixes

  • Fix for import interface disappearing to recording list unexpectedly

  • Fix with upload processing of some mp3 files

  • Fixes in prompt management sync

  • Fix bulk uploads option for LTDs

  • UI flicker when scrolling transcript with sticky menu

  • Unexpected edge case in user subscription reset from delayed stripe events

Improvements

  • Added auto playing quick demo in landing page

  • Allow some time to investigate failures before deleting

  • Better error handling for insufficient credits

  • Clear error information on failures

  • Error messaging in many scenarios where user doesn't have sufficient credits

  • Give an estimated time for transcription

  • Improve speaker creation bugs in assignment dialog and improved the overall flow

  • Improve support for url downloads for more sources

  • Improved auth interface with preview of import interface

  • Making billing page mobile friendly

  • Proper error reporting for corrupt or incomplete files during transcription

  • Show current plan period by default in billing

  • Simplified pricing tables

  • Surface additional error info for bad requests through API

  • Verification checklist for corrupt files

NewImprovedFixed